Total Quality Fundamentals
- Online - Class
SCHEDULE OR AVAILABILITY
- Learn the basics of total quality management.
DESCRIPTIONLearn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of nonquality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award. In this six-week online course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of employees' abilities and potential. I will help you manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact. ed2go is a global Registered Education Provider for the Project Management Institute (PMI). Registered Education Providers (R.E.P.s) offer programs and courses that are preapproved for professional development units through PMI and have been reviewed by a Project Management Professional (PMP) to ensure that they meet the expectations of PMI for professional development in project management. This program/course is a good choice for those looking for project management experience and those aspiring to obtain a credential from PMI. It's also an excellent choice for existing PMI credential holders looking for an approved activity for continuing certification PDUs. At the end of this course, you'll receive a certificate indicating your completion of this course, which is equivalent to 24 hours. You will need to create an account on pmi.org and add this course to your account in order to qualify for 24 PDUs. ed2go is an a
You are enrolling in an online class that has a fixed schedule of dates and times. You will be enrolling in this class directly through the provider's website, and all provider payment and refund policies will apply. If you have any questions on those policies, please communicate directly with the provider.