Frontline Leadership: 04-Knowledge Management


Online - Self Directed
1 Hour
2 Sessions


  1. Learn how to keep the workplace momentum going, keep employees energized, and make sure your key people are the right ones to maintain the culture and maximize output.
  2. Inspire and maintain positive energy to create a work environment that inspires employees.
  3. Be able to keep your employees empowered.


Knowledge is the most valuable asset most companies possess. Knowledge fuels innovation and represents a strong competitive advantage. Therefore, how companies manage their knowledge directly affects their productivity and capacity to compete.

Knowledge Management looks at three different management styles and provides insight into how knowledge workers in the 21st century play an important role in today’s workplace and how companies grow their intellectual capital.

This is the fourth course in a six-course series on 21st century leadership.


Instructor: LearnSmart

LearnSmart has served the learning community with high-quality professional skills and IT certification training since 1997. In that time, the company has helped thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI), Cisco, Microsoft, CompTIA, Oracle, and EC-Council. LearnSmart offers over 1,000 courses covering IT, project management, administrative, HR, and workplace safety topics. With a rapidly growing clientele of individuals and corporations, LearnSmart serves a broad range of Fortune 500 companies to universities, as well as gov... More information on this instructor.


  • No prerequisites for this course.
  • A computer with internet.


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